FAQ
Find answers to our most frequently asked questions.
Safety & Science
Is Dermynex® safe for infants and sensitive skin?
Yes. Our formulation philosophy is centered on gentle, high-purity ingredients designed for delicate skin. While Dermynex® is100% steroid-freeand reliable for the entire family,we always recommend consulting with your pediatrician before using any new skincare product on newborns or infants under 3 months old.Your baby's health and safety are our top priorities.
Does Dermynex® contain cortisone or other hormones?
No. Dermynex® is100% Steroid-Free. We firmly say no to hormones like cortisone, ensuring professional-grade relief without the risk of skin thinning or long-term dependency.
What are the key active ingredients?
We believe in science, not "miracles." Our formula leverages high-purity actives:Mentholfor immediate cooling,Sophora Root Extractfor anti-inflammatory benefits, andCnidium Fruit Extractfor targeted itch relief.
Usage & Results
When should I apply the relief cream?
For best results, apply a thin layer to the affected area 2-3 times daily, especially after a lukewarm bath or whenever you feel the urge to scratch.
Can I use it for nighttime itching?
Yes! Dermynex® is highly effective for "nighttime itching" (nocturnal pruritus). Applying it before bed creates a breathable protective barrier that helps break the itch-scratch cycle, allowing you to sleep through the night.
Is it suitable for all skin types?
Yes, our gentle, non-greasy formula is designed for all skin types, including eczema-prone and highly sensitive skin. We use transparent, evidence-based ingredients so you know exactly what you are putting on your skin.
Can I use Dermynex® during pregnancy or breastfeeding?
Dermynex® has not been tested for use during pregnancy. As with any untested product, if you are pregnant or breastfeeding, please consult your healthcare professional before using this product.
Can I apply Dermynex® to broken or chafed skin?
As with any skincare product, extra care should be taken when using Dermynex® on broken or chafed skin, as a temporary stinging sensation may occur. Dermynex® does not have anti-infective properties and should not be used to prevent infection.
Can Dermynex® be used on skin around the genital area?
As with any skincare product, extra care should be taken when using Dermynex® on broken or chafed skin, as a temporary stinging sensation may occur. Dermynex® does not have anti-infective properties and should not be used to prevent infection.
Can I use it for discomfort associated with hemorrhoids?
Dermynex® can be applied externally to the anal area to help soothe the skin discomfort often associated with hemorrhoids. Please ensure the product does not come into contact with mucosal tissues.
Is Dermynex® effective for scrotal itch?
Dermynex® cream is safe for use on intact scrotal skin. However, please note that you may experience a brief, immediate burning sensation upon application. Additionally, always follow the precautions and warnings on the label and ensure the cream does not come into contact with mucosal tissues. Dermynex® is for external use only.