Terms of Service – Dermynex®

Last Updated: March 25, 2026

1. Agreement to Terms

By accessing or using the website https://dermynex.com (the "Site"), you agree to be bound by these Terms of Service and all applicable laws and regulations. This website is operated by Dermynex Official Store. Throughout the site, the terms “we”, “us” and “our” refer to Dermynex, which is owned and operated by Polaris Digital Limited.

2. Use of the Site

• Eligibility: You must be at least 18 years of age to use this Site.
• License: Permission is granted to temporarily view the materials on the Site for personal, non-commercial transitory viewing only.
• Prohibited Conduct: You agree not to misuse the Site, including but not limited to hacking, transmitting viruses, or using the Site for any fraudulent activity.

3. Products and Purchases

• Accuracy: We strive to be as accurate as possible with product descriptions and images. However, we do not warrant that product descriptions or other content are 100% accurate, complete, or error-free.
• Pricing: All prices are subject to change without notice. We reserve the right to refuse or cancel any order at our sole discretion.
• Payment: By providing a payment method, you represent that you are authorized to use it and authorize us to charge the full amount of your purchase.
• 4. Shipping and Returns

Your purchases are subject to our Shipping Policy and Return & Exchange Policy. Notably, we offer a 90-day satisfaction guarantee on unopened and unused products. Please refer to those specific documents for detailed information on delivery timelines and return procedures.

5. Medical Disclaimer (Skincare Products)

Dermynex® products are for cosmetic and topical use only. They are not intended to diagnose, treat, cure, or prevent any disease.

• Patch Test: We strongly recommend performing a patch test before full application.
• Consultation: If you have sensitive skin or a pre-existing medical condition, consult a healthcare professional before use. We are not liable for individual biological reactions to our ingredients.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of Dermynex Official Store and is protected by international copyright and trademark laws. Unauthorized use of any content is strictly prohibited.

7. Limitation of Liability

To the maximum extent permitted by law, Dermynex Official Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or the purchase of our products. Our total liability shall not exceed the amount paid by you for the specific product in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.

10. Contact Us

For any questions regarding these Terms of Service, please contact us at:

Dermynex Support Team Email: support@dermynex.com
Operating Hours: 9:00 AM - 5:00 PM EST, Monday - Friday